Care4MyPet

A Home Care Service for Your Cat

Happy Cat

FAQs

What if I am delayed? – Before you go away we will give you a business card with our contact details.  If you are going to be delayed and need us to make more visits to your home simply contact us by phone or email.  We will ALWAYS acknowledge your message but in the unlikely event you do not hear from us, please try again until you do.  The service will be extended at the terms agreed for the original contract. We will ensure that the correct food is supplied, when necessary (and other requirements such as litter) for which we will produce appropriate receipts upon your return.

How do I know who you are? – We will provide you with references if you so wish and you will always meet us before any contract is signed.  Both parties will be under no obligation at the initial meeting to sign up to our service.

How do I know you will not be too busy to visit my cat or spend time with them? – Providing an excellent service is very important to us. We will never overbook which will ensure that we can spend the right amount of time for each client, every day that they are in our care.

My relative has just been taken into hospital unexpectedly – can you help? - We certainly can! Please contact us to make arrangements. We would ask you to bear in mind that the person signing the agreement for us to provide service will take responsibility for the instruction and will be liable for the cost.

My cat has to have regular medication, will you administer that whilst I am away? – We do not generally administer medication but please discuss the details with us to see if we can help. .

Do you provide the food? – No, we ask our clients to leave sufficient food and anything else required to cover the period of absence.

 

If your query has not been covered by the above, please do not hesitate to contact us. We are hapy to help.

 

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